Privacy Policy

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 Effective Date: 12 October 2025

Welcome to Global Barracuda. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our website (https://www.globalbarracuda.com).

Global Barracuda is a UK-based e-commerce business, and we process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect and process the following types of personal data:

• Identity & Contact Data: Full name, email address, phone number
• Technical Data: IP address, browser type, operating system, device identifiers
• Financial Data: Payment card details (processed securely via third-party providers)
• Usage Data: Information on how you use our website (via cookies and analytics)
• Account Data: If you create an account, we store your login and order history

We collect your personal data through:

• Forms: When you contact us or create an account
• Orders: When you make a purchase on our website
• Cookies: When you browse our website (see Section 7)
• Analytics: Through services like Google Analytics, which track usage patterns
   

We use your personal data to:

• Process and fulfil your orders
• Communicate with you regarding your orders or support queries
• Improve and personalise your shopping experience
• Monitor website performance and detect fraud

We only process your data when we have a lawful basis to do so, including:

• Contractual necessity (e.g. order processing)
• Legal obligation
• Legitimate interests (e.g. site improvement)
• Consent (where applicable, e.g. marketing cookies)

We only share your data with trusted third parties, including:

• Payment Processors: To securely handle transactions (e.g. Stripe, PayPal)
• Analytics Providers: To help us understand website traffic and user behaviour (e.g. Google Analytics)

We do not sell your personal data to any third parties.

We retain your data only as long as necessary for the purposes it was collected, including:

• Legal/accounting requirements
• Customer service follow-up
• Fraud prevention

Once data is no longer required, we securely delete or anonymise it.

We use cookies to:

• Enable core website functionality (e.g. shopping cart)
• Analyse website usage via third-party tools (e.g. Google Analytics)
• Remember your preferences

You can manage or disable cookies via your browser settings. For more details, see our [Cookie Policy] (or include this section here if you don’t have a separate one).

Under the UK GDPR, you have rights regarding your personal data, including:

• The right to access the data we hold about you
• The right to correct inaccuracies
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent (where applicable)

To exercise your rights, please contact us at: help@globalbarracuda.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

We take data protection seriously and implement technical and organisational measures to safeguard your information, including secure payment processing and encryption.

Where your data is transferred outside the UK (e.g. to our service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy regularly.